Help Center
How can we help? 👋

Team Post

How to Create and use Team Announcements

📣 Team Announcements: How-To, Benefits & Workflow

Audience: Owners, Admins

Tags: #Communication, #TeamAnnouncements, #Culture, #SMS


✅ How to Create a Team Announcement

Only users with Owner-level access can create announcements.

Steps:

  1. Go to the Team Announcements tab in the left-hand menu
  1. Click “Create New”
  1. Add a Title (this will be sent by SMS if you choose to broadcast)
  1. Add a Description — give more detail, instructions, or encouragement
  1. Click “Complete”
  1. Then, click “Send as SMS” if you'd like to notify your team via text
✅ The TITLE of the announcement will be sent via SMS ✅ Only users who have accepted SMS Terms and have a valid cell number will receive the text

✏️ How to Edit or Hide an Announcement

You can now edit or hide announcements after they’re created:

  • When on the Team Post Page on the bottom left you can find the edit and hide buttons
  • Choose Edit to update the title or description
  • Choose Hide to remove the post from the Frontline App without deleting it

This is helpful for correcting typos, changing event details, or quietly removing outdated info.


🎯 Purpose and Benefits of Announcements

Team announcements give you a quick, professional way to keep your entire team aligned — especially your frontline crew who don’t always check email.

What You Can Use It For:

  • 🌧️ Rain delays or weather-related info
  • 🧁 Reminders about company cookouts or team events
  • 🩺 Health insurance signup reminders
  • 🎉 Birthdays and work anniversaries
  • 📋 New policy rollouts
  • 📸 Requests for project photos or team selfies
  • 💬 Shoutouts and motivation to start the week
Pro Tip: Team Announcements = Culture Builder. The more fun, transparent, and timely you are, the more connected your team feels.

🔁 Workflow and Visibility

  • All team announcements are listed in the Team Announcements tab
  • Users see them inside the Frontline App under their Home screen
  • If sent via SMS, the TITLE appears instantly on phones
  • Descriptions are visible when they log into CrewHero

Message Ideas:

  • "Reminder: Cookout this Friday at 4 PM — bring the good vibes 🍔🌭"
  • "Rain expected tomorrow — check CrewHero tonight for updated assignments 🌧️"
  • “:HEAT STROKE WARNING – STAY SAFE! Heat stroke is dangerous…”

✨ Cultural Impact

Frontline teams often don’t check email like office staff do. Announcements via SMS and the CrewHero app:

  • Reinforce connection and inclusion
  • Improve clarity about field conditions
  • Promote shared celebrations and milestones
  • Create a space for quick, non-cluttered communication
Leadership Tip: Use announcements not just to inform, but to uplift. A short shoutout or check-in message goes a long way toward strengthening morale.

CrewHero’s Team Announcements feature makes communication clear, fast, and field-friendly — because great teams stay in sync.

 
Did this answer your question?
😞
😐
🤩