✅ Logging In: Manager App vs. Frontline App
Audience: All Users — especially new Managers and Crew Leaders
Tags: #GettingStarted, #Access, #Roles
🚀 Two Apps, One Login System
Everyone logs in through the same link:
No passwords — just enter your email or phone number and we’ll send you a One-Time Passcode (OTP).
From there, what you see depends on your access settings.
👷♂️ Frontline App (for Crew Leaders + Crew Members)
This is the simple, mobile-first view that frontline teams use every day.
What It Shows:
- ✅ Team Announcements
- ✅ Today and Tomorrow's Crew Assignments
- ✅ Weather for the job area
- ✅ Submitted + open Repair & Time-Off Requests
- ✅ Buttons to submit new requests
- ✅ Shared Company Links (handbook, safety manual, maps, etc.)
- ✅ Personal info: emergency contacts, clothing sizes, address
Best Practice: Crew members should check this before leaving for work.
🧠 Manager App (for Owners, Admins, Dispatchers, and Mechanics)
This is the full-power version of CrewHero, designed for decision-makers.
Accessible on:
✅ Desktop
✅ Mobile
What It Allows:
- 📋 Build & adjust crew assignments
- 🚛 Assign vehicles, trailers, and equipment
- 🔁 Plan today, tomorrow, or the week ahead
- 🛠 View and manage repair requests
- 🧰 Track out-of-service vehicles
- ✅ Approve time-off
- 📣 Post announcements
Pro Tip: You don’t have to be standing in front of a whiteboard anymore. Make changes from your phone on the fly — even while fielding early-morning calls or texts from the crew.
🔄 Switching Between Views (for Dual-Role Users)
Some users — like Crew Leaders who also dispatch — may need to see both apps.
If you're logged into the Manager App, you can switch views:
To switch back to Manager App, just hit the same menu and choose “View as Manager”.
Tip: This is helpful for troubleshooting — or just staying connected to what your team sees.
Summary
Role | Default App |
Crew Member (CM) | Frontline App |
Crew Leader (CL) | Frontline App |
Fleet Mechanic | Manager App |
Operations Manager | Manager App |
Admin | Manager App |
Owner | Manager App (with full controls) |
Best Practice: Everyone starts their day with CrewHero — but each role sees just what they need, nothing more.