🚩 How to Flag an Asset with a Repair Alert
When a request involves safety risk, downtime, or critical failure, you can flag it with a Repair Alert Immediately. Notifying the production manager via the Dispatch Asset Alert Flag that the vehicle/equipment is not to be used and a new plan is required. The Repair Alert Flag is attached to the ‘Asset’. If an asset has multiple tickets and one of which is
When to Use a Repair Alert:
- Brakes or steering issues
- Trailer lights not working
- Fluid Leaks, Overheating, Bad Smell etc.
- Anything that makes the asset unsafe or inoperable
Steps to Flag an Asset:
- Open the repair ticket from the Received or In Progress tab
- Click the flag icon or choose “Repair Alert” in the action menu
- Confirm you want to mark the asset as requiring a flag
Once flagged:
- The asset will be marked as Out of Service
- A visual warning will appear on the Dispatch Board
- Manager is notified to replace the asset and not send it out with the crew
Best Practice: Leave a comment explaining why the flag was set (e.g. “Hydraulic failure — unsafe to operate”)
Removing the Flag:
- Once the asset is repaired, update the status to Ready.
- Manually Remove ‘Repair Alert’
Tip: Repair Alerts are critical for safety. Use them consistently to keep crews informed and protected.