📛 Display Name: Make Your Fleet Instantly Recognizable
🧭 PURPOSE: Why Display Names Matter
The Old Way: Your team relies on learning and memory to understand who your company calls trucks and asses.
The CrewHero Way: They see "Truck #14 = ”Old Red" and immediately know which keys to grab. They're on the road in seconds, feeling confident and informed.
Display Names bridge the gap between your office systems and field reality. While your backend needs consistent tracking codes for reports and compliance, your crew needs human-friendly names that match how they actually talk about equipment.
Real Impact:
- ⏱️ Eliminate confusion - No more "which truck?" calls to dispatch
- 🎯 Faster dispatch - Crews identify assets instantly
- 🤝 Reduced friction - Field teams feel respected when systems speak their language
- 📊 Maintain tracking integrity - Keep your asset numbering system intact
🔄 WORKFLOW: How Display Names Work Across CrewHero
The Two-Name System
CrewHero uses a dual-identifier approach that serves both office and field:
Step-by-Step Implementation
Step 1: Access Asset Profile
- Navigate to Assets in CrewHero
- Locate the asset you want to update (you can search by current name or ID)
- Click on the asset to open its profile
Step 2: Edit Display Name
- Click Edit Profile (top right of asset details)
- Find the Display Name field
- Enter your team-friendly name following your chosen convention
💡 Pro Naming = Clarity
Remember: Every time a crew member opens their app and immediately knows what asset they're using, you've just eliminated a tiny frustration. Stack those micro-wins daily across your entire fleet, and you've transformed your operational culture.
❓ FREQUENTLY ASKED QUESTIONS
Q: Will changing the Display Name break anything in my reports or integrations?
A: No. Your Asset Number remains the system's source of truth for all backend operations. Reports, exports, API calls, and compliance documents continue using the original identifier. Display Names are a presentation layer only.
Q: Can I use the same Display Name for multiple assets?
A: Technically yes, but we strongly recommend against it. The whole point is instant recognition. If you have "Blue Truck" in three locations, add the location: "Blue Truck - Miami," "Blue Truck - Orlando," etc.
Q: What if I need to revert to the original name?
A: Simply edit the asset profile again and delete Display Name. There's no limit to how many times you can update it. Some managers toggle between "formal" names for audits and "casual" names for daily ops.
Q: Can field crews see the Asset Number if they need it?
A: Yes. The Asset Number is still visible in the full asset details. But for daily work assignment screens, the Display Name takes priority to reduce clutter.
Q: Should I update Display Names all at once or gradually?
A: Gradual is better. Start with your most-used or most-confusing assets (like when you have 5 identical white vans). Get feedback from crews, refine your convention, then roll out systematically. This also makes it easier to train teams on the change.
Q: What happens in the Frontline App when Display Name is blank?
A: The app falls back to showing the Asset Number. But this defeats the purpose - always populate Display Names for the best crew experience.
🎓 SUGGESTED NOTION CATEGORY
Recommended Category:
📂 Asset Management
Rationale: Display Name is fundamentally about how you organize, identify, and communicate about your fleet assets. It fits naturally alongside articles about asset profiles, maintenance tracking, and asset assignment workflows.
Alternative Categories (if your structure differs):
- Dispatch & Scheduling - If you emphasize the Dispatch Board visibility aspect
- Frontline App Features - If organizing by user-facing crew tools
- System Configuration - If grouping customization options together
Article Tags to Add:#assets #dispatch-board #frontline-app #customization #quick-win #crew-experience
Remember: Transparency in your systems builds trust in your leadership. Display Names are a small feature with a big message: "We see you, we hear you, and we're building CrewHero to work the way YOU work."
Now go make those asset names shine! 🌟