📱 Overview of the CrewHero Apps: Manager, Frontline, and Fleet
Audience: All users — especially new owners, managers, and team members
Tags: #GettingStarted, #AppOverview, #AccessLevels
One Login — Three Apps
CrewHero is one platform with three distinct experiences:
App View | Who It's For | What It Helps With |
Manager App | Owners, Admins, Dispatchers | Planning, scheduling, and making day-to-day adjustments |
Frontline App | Crew Leaders & Crew Members | Viewing assignments, submitting requests, and staying informed |
Fleet App | Mechanics, Fleet Managers | Tracking repairs, logging equipment issues, and keeping vehicles ready |
*TV Display | Frontline | Displays the Crew Assignments on a TV. Often located in the Shop, Office or Dispatch area |
All users log in the same way:
Then, based on their access settings, they land in the right version of the app.
🧠 Manager App
The Manager App is built for decision-makers who coordinate people, trucks, and equipment.
Key Features:
- Create and adjust daily assignments
- Assign trucks, trailers, and equipment
- Plan today, tomorrow, or next week
- Approve time-off requests
- Monitor vehicles out of service
- Post announcements and shared links
Available On:
- ✅ Desktop (for full planning view)
- ✅ Mobile (for fast changes on the go)
Pro Tip: You don’t need a whiteboard anymore — manage your day from your phone during your morning coffee.
👷♂️ Frontline App
The Frontline App is a mobile-first experience for Crew Leaders and Crew Members.
What They See:
- ✅ Today's and Tomorrow’s Assignments
- ✅ Weather forecast
- ✅ Submitted repair & time-off requests
- ✅ Quick buttons to submit new requests
- ✅ Team announcements
- ✅ Shared company links (e.g. handbook, safety docs)
- ✅ Their own profile: clothing size, emergency contact, address
Best Practice: Crew Members should check this before they leave the house — it helps them dress, prep, and coordinate with their team.
🔧 Fleet App
The Fleet App is focused on your mechanics and fleet leads. It helps them keep your assets moving.
Key Features:
- ✅ View submitted repair requests from the field
- ✅ Update maintenance status
- ✅ Flag or return vehicles to service
- ✅ Log equipment issues
- ✅ Organize service notes and asset history
Tip: Mechanics don’t need the full dispatch view — just what they need to manage equipment and respond to field needs quickly.
Can Someone Access More Than One?
Yes. A user can be given access to multiple app views.
For example:
- A Crew Leader might have Frontline + Fleet access if they handle equipment tracking.
- An Owner might switch between Manager and Frontline to see what their crew sees.
To switch views:
- Click the Settings (⚙️ icon) in the upper right
- Select “View as Frontline App” or “View as Manager App” depending on your needs
Summary
App | Best For | Main Device | What It Solves |
Manager | Ops, Admins, Dispatch | Desktop + Mobile | Coordinating the daily plan |
Frontline | Crew Members & Leaders | Mobile | Knowing the plan and staying informed |
Fleet | Mechanics | Mobile | Repair tracking and vehicle status |
CrewHero works because it’s focused. Each user sees what they need — no more, no less.